Privacy Policy
The Museum of Jewish Montreal (hereinafter the “Museum” or “MJM”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Museum collects, uses, and discloses information about you when you use the Museum’s website (the “Site”), register for an event or class, purchase a walking or food tour ticket, or make a donation. By utilizing the Museum’s Site and services, you consent to the practices outlined in this policy.
1. Information We Collect
The types of personal information the Museum collects may include:
- Name
- Email address
- Phone number
- Consent to send SMS messages
- Mailing address or city of residence
- Payment method (if applicable)
- Birth year or age
2. How We Collect your information
The Museum collects information about you in the following ways:
- Directly from You: When you complete a form, register for an event or class, purchase a ticket, make a donation, or contact us.
- Automatically: When you interact with the Museum’s website, such as through cookies and analytics tools.
- From Third Parties: When the Museum receives information about you from third-party service providers.
3. How We Use Your Information
The Museum uses your personal information for the following purposes:
- To facilitate and manage your participation in tours, events, and Museum programs.
- To provide updates related to your bookings, such as cancellations or changes to meeting locations.
- To send marketing emails and follow-up surveys related to the Museum’s programs and activities.
- To respond to inquiries and provide customer support.
- To comply with legal and regulatory requirements.
- To aggregate basic and anonymous demographic data about the Museum’s visitors (location, city of residence, age, gender).
The Museum does not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
4. To Whom We Disclose Your Information
The Museum does not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. The Museum will not transfer or disclose consumer data to any external organization under any circumstances, including with consent, except as strictly required by applicable law.
5. Messaging Terms and Conditions
The Museum of Jewish Montreal respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via a web form on our webpage museemontrealjuif.ca/contact.
- Data Usage: Message frequency varies. We send standard notifications about customers purchases or relationship with our business. We do not send any marketing or promotional text messages.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Message frequency varies. We send standard notifications about customers purchases or relationship with our business. We do not send any marketing or promotional text messages. Contact The Museum of Jewish Montreal at 514-840-9300 or email us at info@imjm.ca for HELP or to STOP receiving messages. Text HELP for assistance.
- Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@imjm.ca or 5148409300. After unsubscribing, we will remove your number from our list within 24 hours. You will receive one final text message to confirm you have unsubscribed.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. The Museum of Jewish Montreal will not sell, rent, or share the collected mobile numbers.
6. Your Rights, Choices & How to Contact Us
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access, correct, or delete your personal data.
- The right to withdraw consent for processing your data.
- The right to opt out of marketing communications.
To exercise these rights, file a complaint, or obtain more information about our policies and practices, please contact the Museum at: info@imjm.ca
7. Protection of Information
The Museum takes reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no security system is impenetrable, and the Museum cannot guarantee absolute security.
8. Updates
The Museum may periodically update this Privacy Policy. If the Museum makes material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. The Museum encourages you to review this page periodically for the latest information about MJM privacy practices.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein. Last Updated: June 15, 2025
Cookie Policy
1. Introduction
Our website, https://museejuifmontreal.ca/en/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.4. Third parties
We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.6. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept”, you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.6.1 Manage your consent settings
You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.7. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.8. Your rights with respect to personal data
You have the following rights with respect to your personal data:- you may submit a request for access to the data we process about you;
- you may object to the processing;
- you may request an overview, in a commonly used format, of the data we process about you;
- you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.